This privacy policy details how Crescent Purchasing Consortium (CPC) uses and protects any information that you provide to us whilst you use this website (www.thecpc.ac.uk).
CPC is fully committed to ensuring that your privacy is protected. Should CPC ask you to provide certain information by which you can be identified when using this website, it will only be used in accordance with this privacy statement.

CPC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes and we will be updating in line with GDPR requirements from May 2018.

Online Data Collection:

If you choose to complete one of our online data collection forms, (e.g. one of our member registration forms, the contact us form or use of the CPC Web Chat Tool) and you agree to the terms & conditions of membership and submit this data to us; we shall only use this data in the following ways;

  • For our own internal records.
  • To provide an appropriate level of response to a query raised online via e-mail, our contact form or Web Chat Tool. Note: If we request further information from you in order to provide you with the most accurate answer possible, we will always explain at the outset our reasoning behind the request for additional information.
  • To clarify ambiguous information. Occasionally information provided to us may be ambiguous, not be clear or simply have been miss-typed. Where CPC believe this to be the case; we will use any contact details you have provided to contact you and ask for additional clarification. We will always explain our reasoning behind the clarification request.
  • For internal analytical purposes; to facilitate improvements to products and services for our members.
  • We may periodically send marketing materials either by post or e-mail about new services, frameworks, special offers or other information which we believe would be of interest to you. In consideration of e-mail, you will have the option 'opt-out' or reduce the volume of e-mail you receive from us at any time.
  • Share your details with third-parties whom are authorised as approved suppliers by CPC.

CPC will not:

  • CPC will not sell, distribute or grant access to your personal information to third parties unless we have your express written permission or are required by law to do so.
  • Allow unapproved third parties access to the back-end administration area of this website, without express permission.
  • Be aggressive or coercive in the manner in which we request information from you. There is particular information which we require from you to complete your registration as a CPC member, however, if you choose not to provide us with these details, then you must accept that you cannot be registered as an CPC member.

From time to time, we may also use your information to contact you for market research purposes by email, phone, fax or mail.

We may use the information provided to customise the website according to your interests.

Security

CPC in accordance with best practice are committed to ensuring that your information is stored securely. To prevent unauthorised access or disclosure, CPC administer suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Protecting your private information

You can select to restrict the collection or use of your personal information by writing to CPC or emailing us at helpdesk@thecpc.ac.uk. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information that CPC hold on you please write to:

Crescent Purchasing Ltd (CP Ltd),
Technology House,
Lissadel Street,
Salford,
M6 6AP

Cookies

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

You will find information below on the cookies that we use on this site and their uses. Currently we operate an 'implied consent' policy which means that we assume you are happy with this usage. If you are not happy with our usage of cookies then you could delete the cookies after having visited the site or you could browse the site using your browser's anonymous usage setting (called "Incognito" in Chrome, "InPrivate" for Internet Explorer, "Private Browsing" in Firefox and Safari etc.)

First Party Cookies

These are cookies that are set by this website directly.

We make use of both session cookies and persistent cookies throughout the CPC websites to provide a fluid and consistent service. We deem these as being strictly necessary to the working of the website. If these are disabled then we expect that certain features of the website will not function correctly.

More information on the different types of cookies and what they are used for can be found at:

Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information.